Instadapp Develop Logo

Instadapp Develop

Privacy Policy

Your privacy matters deeply to us. Here's how we protect and handle your personal information with complete transparency.

Information We Collect

When you work with Instadapp Develop, we collect information that helps us provide better mobile game development services. This includes basic contact details like your name, email address, phone number, and company information when you reach out to us or request our services.

We also gather project-specific information during our development process – things like your game concepts, technical requirements, design preferences, and feedback on our work. Additionally, our website collects standard technical information such as your IP address, browser type, and how you navigate through our site to help us improve your experience.

Contact information (name, email, phone, business address)
Project specifications and game development requirements
Communication records and project feedback
Website usage data and technical information
Payment and billing information for services rendered

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our mobile game development services. We use your contact details to communicate about projects, share updates, and provide technical support throughout the development process.

Project information helps us create games that match your vision and technical requirements. We analyze usage patterns on our website to understand what information clients find most helpful and to improve our service offerings. We never sell your personal information to third parties or use it for purposes unrelated to our game development services.

Delivering mobile game development services and technical support
Project communication and progress updates
Processing payments and managing client accounts
Improving our website and service offerings
Sending occasional updates about new capabilities or industry insights

Information Sharing and Protection

We treat your information with the same care we'd want for our own. Instadapp Develop does not sell, rent, or trade your personal information to third parties. We only share information when it's necessary to deliver the services you've requested from us.

Sometimes we work with trusted technical partners for specific aspects of game development – like specialized animation or server setup. In these cases, we share only the minimum information needed and require these partners to maintain the same privacy standards we do. We also comply with legal requirements when we receive valid legal requests for information from Canadian authorities.

All your data is stored on secure servers with encryption, regular security updates, and access controls. Our team members can only access information that's directly relevant to their work on your project.

Your Rights and Choices

Under Canadian privacy laws, you have several important rights regarding your personal information. You can request to see what information we have about you, ask us to correct any inaccuracies, or request that we delete your data when it's no longer needed for our services.

If you're receiving our occasional updates and no longer want them, you can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly. You can also ask us to limit how we use your information or transfer your data to another service provider if needed.

Access your personal information and see how we use it
Request corrections to inaccurate or outdated information
Delete your data when our services are no longer needed
Opt out of marketing communications at any time
Transfer your data to other service providers when possible

Data Retention and Security

We keep your information only as long as we need it to provide services or as required by Canadian business laws. Project files and communication records are typically retained for three years after project completion to provide ongoing support and handle any questions that might arise.

Contact information for past clients is maintained unless you specifically request deletion. Financial records are kept according to Canadian Revenue Agency requirements. All stored data is protected with industry-standard security measures including encrypted storage, secure data transmission, and regular security audits.

When data reaches the end of its retention period, we securely delete it from our systems. If you request deletion of your information, we'll remove it within 30 days unless legal requirements prevent us from doing so.

International Data Transfers

As a Canadian-based mobile game development company, we primarily store and process your information within Canada. However, some of our development tools and services are provided by companies in other countries, which means your information might occasionally be processed outside Canada.

When this happens, we ensure these service providers meet Canadian privacy standards and have appropriate safeguards in place. We use contracts and technical measures to protect your information regardless of where it's processed, and we never store sensitive project information on systems we don't directly control.

Website Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience and help us understand how people use our site. These include essential cookies that make the website function properly, analytics cookies that help us see which pages are most helpful, and preference cookies that remember your settings.

We don't use advertising cookies or tracking pixels for marketing purposes. You can control cookie settings through your browser, though disabling certain cookies might affect how our website works for you. We use this information solely to improve our website and better understand what information potential clients are looking for.

Privacy Questions and Contact

If you have questions about this privacy policy or want to exercise any of your privacy rights, we're here to help. You can reach our team directly at:

Email: help@instadapp.co.com

Phone: +1 (705) 567-9266

Address: 13235 146 St NW, Edmonton, AB T5L 4S8, Canada

We typically respond to privacy-related inquiries within two business days and will work with you to address any concerns about how your information is handled.

This privacy policy was last updated on January 15, 2025, and reflects our current practices for protecting your personal information.